HOW TO CALL SPOTIFY CUSTOMER SERVICE HOW TO

A Spotify consumer that knows his way around the product really well is invited to become a Rockstar. Typically, Spotify has embraced this by going a few steps further than anybody else. The names of the songs put together spelled out the special message: Within a few hours of his first tweet, a Spotify ‘rock star’ had responded with a playlist created just for Scott.

HOW TO CALL SPOTIFY CUSTOMER SERVICE HOW TO

Scott Stratten (Twitter handle was excited that Spotify was now available in his country but he really didn’t know how to use the service. With the names of the song delivering a message! Spotify did not respond with a set of instructions on how to use it, but with a custom-made playlist. So a brand that can respond to its customers’ concerns in a short span of time scores big.Ĭase in point: A customer tweeted that he didn’t know how to use Spotify, newly arrived in his country. Speed is the name of the game today and no one has time anymore to hang around and wait for reactions. It is said that a customer makes his or her mind in three minutes or less. Respond To Your Customer’s Reactions ASAP They have taken the mundane and transported it to extraordinary lengths by doing two basic things: playing to their strengths and thinking out of the box. That their customer service team does this in tandem with the amazing power of Twitter has resulted in a deluge of smiles across cyberspace. Spotify may be able to be reached in the United States at (917)-565-3894.Mind = blown, as far as the customer is concerned! Spotify team’s brainwave is to link up the names of the songs on the list to the situation at hand. Other ways to get help with Spotify How to contact Spotify by emailĪs an alternative to our recommendation of using the contact form, you can try emailing Spotify at.

Watch your email account for a response from Spotify, and see what advice they give you.

Once you’re done with the drop-down menus, click in the box labelled “Please Enter Your Question” and type in as many details as you can about the problem that you’re having. For instance, you may be able to identify the exact nature of your issue, or you may be able to select the device that you are using Spotify on (as your problem may be platform-specific).

For example, if your problem is with playing music, your issue may be that your songs are stuttering, don’t work while you’re offline, or don’t work at all.ĭepending on your choices, you may have additional options in further drop-down menus. Then, click the drop-down menu beside “2” and select the specific issue that you are having. you’re having trouble logging into your account, playing your music, or managing your subscription).

To begin, click the drop-down menu beside “1” and select the general reason why you want to contact Spotify (e.g.When you reach Spotify’s general information page, you should see an option under the “Customer Service and Support” section called Contact Form.Scroll to the bottom of the screen and click About.Go to in your web browser and log in.To get in touch with Spotify’s support team: Note that contacting Spotify customer service is also the only way to delete your Spotify account. If you still can’t solve the problem(s) you’re having with Spotify, the most efficient way to get in touch with their customer support team is to fill out their online contact form. They also have a community forum where you can ask other users and Spotify moderating staff for help. If you’re having trouble using Spotify, the website has an extensive help section that should answer most common questions.

How to call spotify customer service